Welcome to our web site (“www.byfang.com”). These General Terms and Conditions of Use govern the access to and use of www.byfang.com.
This website (“Site”) is owned by by FANG, a luxury retail brand with headquarter in Shanghai, China.
Site Usage and Information Rights
This Site contains electronic information (“by FANG Information”) which may consist of software, technical information, product literature, photos, layout, and other materials. All information on this Site is the sole property of by FANG, and does not become the property of any user by virtue of allowing use of the Site.
Site users may not modify by FANG Information obtained from this Site in any way or reproduce or publicly display, transmit, or distribute or otherwise use the by FANG Information for any commercial or other purpose. For the purposes of these Terms, any use of the by FANG Information on any other website or networked computer environment (including but not limited to posting of by FANG Information on a local Intranet or Extranet) for any purpose is prohibited without the express written permission of by FANG. The by FANG Information on this Site is copyrighted and any unauthorized use of any by FANG Information located on this Site may violate copyright, trademark, and other laws. If you fail to comply with these terms, your authorization to use this Site will be automatically terminated and you must immediately destroy any by FANG information obtained from the Site.
Please understand that the limitations placed on the use of by FANG Information are intended to protect proprietary information belonging to by FANG that is accessible to users of this website. The limitations do not apply, for example, to discussions about our products or website, such as providing feedback about your experience with our products or services on this Site or other websites or forums, or posting pictures of merchandise or items from our Site that you like or have purchased (such as on other social media sites).
Appropriate, Ethical and Legally Compliant Use
By using this Site, you agree not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked websites; (b) not to disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked websites; (c) not to upload, post, or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files; (d) not to use or attempt to use another’s account, service or system without authorization from by FANG or create or use a false identity on this Site; (e) not to transmit through or on this Site, spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; and, (f) otherwise comply with all laws and requirements for use of this Site, including those that apply to the data that it contains.
The product information on this Site is provided for the convenience of our customers and Site users, and is as accurate as possible. However, we make no guarantee, either express or implied, as to its accuracy or that the products displayed on the Site are always available. While we strive to provide our customers with truly exceptional service online and in our stores, we regret that sometimes, our products are out of stock or not available in a particular size or color. We also welcome your feedback and suggestions regarding any errors that you find on our Site, so that we can promptly address them.
The shipping options may vary depending on the delivery address, time of your purchase and item availability.
All mainland China orders will be preferably shipped via SF express.
UPS, FEDEX and DHL are preferably used for overseas shipments.
Logistic costs (handling, packaging, shipping) associated to your order are calculated according to order geography as listed in Shipping Information on product pages.
You will receive an email containing your Tracking Number once your package has been shipped from our Shanghai distribution center. Please note that Customs regulations in specific areas may change with short notice or without notice and impact shipments beyond our direct control. Nonetheless we are fully committed and responsible to ship our products securely to you. Ownership is only considered once the order is safely received on the Client side.
Please kindly note that Shipping Information filled in at order check-out (address, contacts…) are critically important to secure an efficient and timely shipment process. Any inaccurate or misspelled information may be of nature to delay delivery.
Please refer to our standard delivery lead-time by geography as indicated in Shipping Information on product pages and additional information mentioned in Key Information on product pages. by FANG cannot be held responsible for unanticipated delivery delays beyond its control. Please kindly bear in mind that deliveries are only possible on working days.
Returns and Exchanges Policy
We hope you will love everything you order from us. If, in an unlikely event, your order is received in unsatisfactory quality, by providing identifiable reasons, you may exercise your right to return purchased products within seven (7) days of the date on which you received them from www. byfang.com.
Items may be exchanged within seven (7) days of the date the package was delivered to you, using a trackable courier. However, you will be responsible for the return postage incurred.
All items must be returned in its original condition – clean, unworn and unwashed and accompanied by the original invoice, original packaging and all by FANG garment tags intact and attached to the item. Customized products cannot be returned. Returns that do not meet our policy will not be accepted and sent back to the customer.
Returned items must be shipped back to the Vendor within seven (7) days of the date the package was delivered to you. The products may be returned by dispatching the package through a trackable shipping agent of your choice.
We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean, unworn and have all their tags on.
If your item is faulty when you receive it, by providing identifiable reasons, you may exercise your right to return purchased products within seven (7) days of the date on which you received them from www.byfang.com. We will be responsible for the return postage. If you have owned your item for longer than this, then please contact Client Service, one of our Advisor will be pleased to assist you.
Goods are classified as faulty if they are not of satisfactory quality i.e broken fabrics, fit for purpose or as described. Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.
-Return Process and Refund
Please send your return request to email@example.com. The refund will be made via the same payment method used to make the purchase.
We recommend that you read the Privacy Notice which also applies in the event that users access to www.byfang.com and use the relevant services without making purchases. The Privacy Notice will help you understand how and for what purposes www.byfang.com collects and uses your personal data.
Any material, information or idea you transmit to or post on this Site by any means (including, but not limited to e-mails sent to by FANG using links provided on this Site) will be treated as non-confidential and non-proprietary, and may be disseminated or used by by FANG or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. The user may not post any material that violates copyright, trademark, or other proprietary rights (including rights of publicity and privacy). The user will indemnify by FANG for any, and all damages resulting from the user’s actions or postings that violate any of these policies. by FANG reserves the right to prohibit further postings by any user for violation of these standards.
Social Media Links
The information provided on this Site are provided “as is” without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. by FANG further does not warrant the accuracy and completeness of the information on this Site. by FANG may make changes to the information on this Site, or to the products and prices described at any time without notice. While we take steps to ensure that the information on this Site is up-to-date, there may be times when the information is outdated. Information published on this Site may refer to products, programs or services that are no longer available in your country or local area.
The names, images and logos identifying by FANG, or any third parties and their products and services are subject to copyright, design rights and trademarks of by FANG and/or the third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any license or right to use any trademark, patent, design right or copyright of by FANG, or any other third party.
by FANG reserves the right to modify these Terms at any time. The terms on this page are binding upon you, therefore, you should review them often. Terms listed in this document may be superseded by specific terms elsewhere on the Site.
Changes to These Terms and Conditions
These General Terms and Conditions of Use and any disputes or claims arising out of or in connection with its subject matter (including non-contractual disputes and claims) are governed by and construed in accordance with the laws of China.